Introduction
From clipboards to clicks: a 100% digital workshop—faster, compliant, and measurable.
Dealer and fleet workshops still drown in paper, mailboxes, and manual hand-offs. We helped a European automotive services operator move to a fully digital, auditable workflow - from intake to invoicing—so jobs start faster, data stays clean, and leaders finally see what’s going on.
The problem we keep seeing
Most dealer networks still run on scattered inboxes, ad-hoc forms, and phone trees. That leads to:
- Analog processes & scattered tools (orders/forms on paper; data loss risks)
- Low data security and non-compliant external communication
- No reporting to steer operations, quality, or spend
- Hardware drag: six-figure print costs and constant maintenance
- Complex footprint: tens of thousands of vehicles and workshop jobs to coordinate
What we build
A single, digital workflow that connects every step and stakeholder:
- Smart job intake & assignment (ad hoc + planned)
- Digital e-file per vehicle (full history, scope, media)
- Approvals & cost estimates with SLA tracking
- B2B portal for secure collaboration with customers and dealerships
- Quality management (randomized checks) and reporting out-of-the-box
- Integrations: central workshop diagnostics, accounting, and adjacent systems
What is in scope today
- Pitstop checklists
- Damage assessment
- Order processing → accounting handover
- Approvals for additional expenses
- Battery check & master inspection
- Quality management & data deletion concept
- Customer & dealership integration
Numbers that matter
- Fleet scale: ~30,000 vehicles in inventory; ~75,000 workshop job positions
- Annual activities: 20,000 pitstops; 5,000 extended damage assessments
- Hard savings potential: ~€100,000 printer rental/maintenance + €5,500 paper
- Productivity gains: up to 1.75 FTE freed across dispatching, approvals, and email handling; additional gains from planning/reporting optimizations
Bonus effects: sustainability contribution (CO₂ certification), fewer data interfaces, and secure, compliant communications by design.
Why it works
- One truth per vehicle: the e-file binds tasks, media, and decisions to the VIN.
- Guided execution: checklists and forms reduce errors and rework.
- Closed loops: approvals, SLAs, and quality checks are visible and enforceable.
- Data first: every action is reportable—no more “we think.”
Who this is for
Automotive operators with complex workshop footprints - vehicle prep, storage, special builds, service centres - who need speed, compliance, and control without adding headcount.
Is this just for automotive?
The same "single-door + smart intake + knowledge” pattern works for any distributed partner network—dealers, franchisees, service centres, or B2B resellers.
What you get with RYNEX
- Configure-before-code: faster time-to-value, easier maintenance
- Senior-only delivery: architecture, process, and change—handled
- Proven pattern: we’ve taken workshops from paper to platform in weeks, not quarters
Ready to make dealer questions easy to ask - and easier to answer?
Let’s map your top 5 dealer journeys and launch a pilot.
→ Book a 30-minute discovery call
